Sales Manager Industry- Chennai

Title                 : Sales Manager - Industry

Department    :    Automotive & Industry

Location           :    Chennai

Reports To       :    Regional Sales Manager South-II

Broad Function and Purpose of Position:

The position exists to maximize revenue, material margin and share of business of Industry products in Tamil Nadu. The employee should develop an in-depth understanding of the products, applications, customer needs and use this knowledge to develop and implement sales strategies to maximize the growth and return for the Company.

Primarily responsible for managing existing customer as defined and developing new business opportunities with existing as well new customers to drive sales growth. Key objectives include developing relationships with direct customers and channel partners.

                    Key Responsibilities:           

• Manage existing customers as defined and identify & develop new business opportunities with existing as well new customers to drive sales growth.
• Collection of Account receivables in assigned customer base.
• Follow-up and receive periodic material forecast from assigned accounts. Provide forecast to Planning team to manage inventory and meet customers delivery schedules.
• Proactively seek information about customers’ business, application challenges, production bottlenecks and provide solution in consultation with Regional Sales Manager-South II, Head of General Sales, Technical Service and respective Customer Group Managers.
• To get recommended Sika solution validated by customer through demonstration/trials, lab tests etc.
• Attend complaints (if any) and develop a sustainable action plan to avoid complaints and improve satisfaction level of customer.
• Obtain business intelligence on competition activities (products/technology, commercials etc.) and communicate with Regional Sales Manager-South II, Head of General Sales, and other internal stakeholders.
• Assess market size, competition, technology etc. and make key move proposal for acquiring new market (geography, market segment, specific customer) with SMART action plan
• Managing commercial efforts at targeted geography in consultation with Regional Sales Manager-South II, Head of General Sales, and respective Customer Group Managers
• Establish strong business relationship with key decision makers.
• Conduct marketing events like webinar, seminar, roadshow, technology day at key accounts to update on innovations and best practices globally to create awareness and new opportunities.
• Contributes to team effort by accomplishing related results as needed.

Key Skills Required:

• • Experience in Sales and Business Development with min. 5-7 experience in related industry.
  • In-depth familiarity with Polymers, Coatings, Elastomers industry knowledge is preferred.
  • Strong understanding of the Indian market dynamics, consumer behavior, and competitive landscape
  • Excellent negotiation, communication, and interpersonal skills.
  • Demonstrated self-starter and ability to work independently or within a team.
  • Demonstrated ability to build and leverage networks.
  • Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
  • Strategic thinker with a proactive and results-oriented approach.

Qualifications/Experience:

• • Qualifications preferred - Masters or Bachelor of Engineering in Polymers, Chemical Eng, Mechanical Eng. Or similar. MBA from premium institute will be preferred.

           Knowledge/ Experience Skills:

Minimum 5-7 years experience in Sales and Business Development

Competencies:

Functional

KEY INTERFACES - Internal:

• Regional Sales Manager South-II
• Head of General Sales
• Customer Group Manager

• Technical Services
• Customer Service
• Planning

KEY INTERFACES - External:

• Customers - Value adding, contracting, implementing strategy management, day to day customer support, marketing & sales actions, relationship building, business management. AR control.
• Consultants & Specifiers – Specification, Value adding, problem solving, marketing & sales, documentation

Behavioral

1. Customer centric approach
2. Resilient
3. Proactiveness & Problem solving.
4. Result Orientation
5. Good inter personnel skills with written and verbal English communication.
6. Enthusiastic & Energetic